QB – Management Processes & Organisational Behaviour

01 – Introduction to Management and Organisational Behavior

Q 1.1. What are the roles and responsibilities of each level of management? What are the managerial skills required at each level of management?
Q 1.2. What do you understand by organizational behavior? Why is it important?
Q 1.3. Explain briefly the roles of Managers as proposed by Mintzberg.
Q 1.4. Discuss in brief the scope of management.
Q 1.5. List and briefly describes the function of management.
Q 1.6. Define management. Explain its nature and importance.
Q 1.7. What do you understand by diagnostic skills of manager?
Q 1.8. What is the concept of university of management?
Q 1.9. Why is management both science and art?

02 – Evolution of Management Thoughts

Q 2.1. “Management is contingent upon situation” Discuss.
Q 2.2. What are the essential features of scientific management? Account for the contribution of F.W Taylor towards management thought.
Q 2.3. What is the contribution of Henry Fayol towards development of management principles and practices?
Q 2.4. Explain the characteristics of modern management thought.
Q 2.5. Discuss behavioral approach to management and differentiate it from human relation approach.
Q 2.6. What were the findings of Hawthorne experiments?
Q 2.7. What are the limitations of quantitative approach?
Q 2.8. Write a note on systems approach?
Q 2.9. Differentiate between classical and neo classical theory of management

03 – Planning

Q 3.1. Differentiate between various types of plan.
Q 3.2. What do you understand by MBO? Explain the process of MBO.
Q 3.3. Define strategy. Explain the process in formulation of strategy.
Q 3.4. Discuss the steps involved in planning.
Q 3.5. What do you understand by planning premises?
Q 3.6. Discuss the importance of planning.
Q 3.7. Write short notes on : 1. SWOT analysis :
Q 3.7. Write short notes on : 2. Mission :
Q 3.7. Write short notes on : 3. Program :
Q 3.7. Write short notes on : 4. Rules :
Q 3.7. Write short notes on : 5. Benefits and limitations of MBO :

04 – Coordinating and Organising

Q 4.1. What do you understand coordination? Explain the need and significance of coordination.
Q 4.2. Define organising. Describe the steps of organising process?
Q 4.3. What is span of control? Explain the advantages and disadvantages of narrow span of control. What are the factors that determine span of control?
Q 4.4. What are the problems in delegation? Explain the principles of delegation.
Q 4.5. What are the factors that determine the degree of centralization or decentralization? Explain.
Q 4.6. What is the difference between power and authority?
Q 4.7. What are the advantages of centralization?
Q 4.8. Write a note on types of authority.

05 – Departmentation and Structural Formats

Q 5.1. Define organization structure. What are the various steps in designing organization structure?
Q 5.2. What are the essential features of a sound organizational structure?
Q 5.3. On what factors do the design of organization structure depends?
Q 5.4. What is matrix organization? Explain its advantages and disadvantages. How is it different from project structure?
Q 5.5. Throw light on line and staff conflict.
Q 5.6. Differentiate between functional and product departmentation
Q 5.7. Differentiate between mechanistic and organic structure
Q 5.8. Write short notes on : • Network structure
Q 5.8. Write short notes on : • Advantages of departmentation on the basis of customer

06 – Directing and Controlling

Q 6.1. Explain the process of control
Q 6.2. What are the essential features of a sound control system? How can employee’s resistance towards control be reduced?
Q 6.3. Explained the importance and principle of direction.
Q 6.4. What are the reasons for resistance of control?
Q 6.5. Write short notes on : • Budgetary Control
Q 6.5. Write short notes on : • PERT and CPM
Q 6.5. Write short notes on : • Management Audit
Q 6.6. Define the term direction. What are the chief elements of directing?

07 – Individual Behavior

Q 7.1. What are the five personality dimensions of Big Five model? Briefly explain.
Q 7.2. Can you list some reasons to explain why do people see the same thing and interpret differently?
Q 7.3. What do you understand by emotional intelligence and why it is important?
Q 7.4. Write short notes on : (a) Hallo effect :
Q 7.4. Write short notes on : (b) Job satisfaction :
Q 7.4. Write short notes on : (c) Self-monitoring :
Q 7.4. Write short notes on : (d) Stereotyping :
Q 7.5. Differentiate between external locus of control and internal locus of control.
Q 7.6. Explain the various components of attitude.
Q 7.7. Differentiate between type A and Type B personality.

08 – Motivation

Q 8.1. Compare and contrast Abraham Maslow’s motivation theory based on hierarchy of needs and Aldefer’s ERG theory.
Q 8.2. What are the important variables that affect motivation at workplace?
Q 8.3. What do you understand by motivation? According to herzberg theory, what are the factors that affect motivation?
Q 8.4. Explain briefly vroom expectancy theory.
Q 8.5. What is the role of self-efficacy and good commitment in goal setting theory?
Q 8.6. How can manager satisfy the higher order needs of Maslow’s theory of hierarchy of needs?
Q 8.7. Discuss the need for achievement as proposed by McClelland.
Q 8.8. How do people react when they recognize inequity in their reward based system?

09 – Groups and Decision Making

Q 9.1. “Group always makes better decision than individual”. Comment.
Q 9.2. Explain the process of scientific decision making.
Q 9.3. What do you understand by group cohesiveness? What are the factors that affect group cohesiveness? What is the impact of group cohesiveness and group norms on productivity?
Q 9.4. What is the difference between team and work group. How to make an effective team? Difference between Team and Work Group
Q 9.5. Explain the process of group development.
Q 9.6. Differentiate between rational model and administrative model of decision making.
Q 9.7. Differentiate between nominal and delphi technique of decision making.
Q 9.8. Write short notes on : (a) Group size and social loafing :
Q 9.8. Write short notes on : (b) Roles :
Q 9.8. Write short notes on : (c) Brainstorming :

10 – Leadership

Q 10.1. Explain the trait theory of leadership? What are the major limitations of the theory?
Q 10.2. What are the different styles of leadership? What are the major differences between autocratic, democratic and free rein style of leadership?
Q 10.3. Discuss some of the personality traits that are useful to a leader.
Q 10.4. “Leadership style is contingent upon the situation” Discuss.
Q 10.5. Explain the five main leadership styles in managerial grid.
Q 10.6. “Leadership style should vary according to maturity level of subordinates” Discuss.
Q 10.7. What are the characteristics of a charismatic leader?
Q 10.8. Write short notes on : 1. Transformational Leader :
Q 10.8. Write short notes on : 2. Situational variables of fiedler model :

11 – Organisational Conflict

12 – Organisational culture and Change Management

Q 12.1. Discuss the factors that determine organizational culture.
Q 12.2. What are the individual’s and organizational resistance to change?
Q 12.3. How will you as a manager overcome employee’s resistance to change?
Q 12.4. What are the steps in managing planned change? Describe the process of planned change proposed by Kurt Lewin.
Q 12.5. Define organizational culture. What are its various dimensions?
Q 12.6. How organizational culture is created and sustained?
Q 12.7. How can organizational culture become a liability to the organization?
Q 12.8. What is the difference between first order change and second order change?

Course Content

01 – Introduction to Management and Organisational Behavior

Q 1.1. What are the roles and responsibilities of each level of management? What are the managerial skills required at each level of management?

Q 1.2. What do you understand by organizational behavior? Why is it important?

Q 1.3. Explain briefly the roles of Managers as proposed by Mintzberg.

Q 1.4. Discuss in brief the scope of management.

Q 1.5. List and briefly describes the function of management.

Q 1.6. Define management. Explain its nature and importance.

Q 1.7. What do you understand by diagnostic skills of manager?

Q 1.8. What is the concept of university of management?

Q 1.9. Why is management both science and art?

02 – Evolution of Management Thoughts

Q 2.1. “Management is contingent upon situation” Discuss.

Q 2.2. What are the essential features of scientific management? Account for the contribution of F.W Taylor towards management thought.

Q 2.3. What is the contribution of Henry Fayol towards development of management principles and practices?

Q 2.4. Explain the characteristics of modern management thought.

Q 2.5. Discuss behavioral approach to management and differentiate it from human relation approach.

Q 2.6. What were the findings of Hawthorne experiments?

Q 2.7. What are the limitations of quantitative approach?

Q 2.8. Write a note on systems approach?

Q 2.9. Differentiate between classical and neo classical theory of management

03 – Planning

Q 3.1. Differentiate between various types of plan.

Q 3.2. What do you understand by MBO? Explain the process of MBO.

Q 3.3. Define strategy. Explain the process in formulation of strategy.

Q 3.4. Discuss the steps involved in planning.

Q 3.5. What do you understand by planning premises?

Q 3.6. Discuss the importance of planning.

Q 3.7. Write short notes on : 1. SWOT analysis :

Q 3.7. Write short notes on : 2. Mission :

Q 3.7. Write short notes on : 3. Program :

Q 3.7. Write short notes on : 4. Rules :

Q 3.7. Write short notes on : 5. Benefits and limitations of MBO :

04 – Coordinating and Organising

Q 4.1. What do you understand coordination? Explain the need and significance of coordination.

Q 4.2. Define organising. Describe the steps of organising process?

Q 4.3. What is span of control? Explain the advantages and disadvantages of narrow span of control. What are the factors that determine span of control?

Q 4.4. What are the problems in delegation? Explain the principles of delegation.

Q 4.5. What are the factors that determine the degree of centralization or decentralization? Explain.

Q 4.6. What is the difference between power and authority?

Q 4.7. What are the advantages of centralization?

Q 4.8. Write a note on types of authority.

05 – Departmentation and Structural Formats

Q 5.1. Define organization structure. What are the various steps in designing organization structure?

Q 5.2. What are the essential features of a sound organizational structure?

Q 5.3. On what factors do the design of organization structure depends?

Q 5.4. What is matrix organization? Explain its advantages and disadvantages. How is it different from project structure?

Q 5.5. Throw light on line and staff conflict.

Q 5.6. Differentiate between functional and product departmentation

Q 5.7. Differentiate between mechanistic and organic structure

Q 5.8. Write short notes on : • Network structure

Q 5.8. Write short notes on : • Advantages of departmentation on the basis of customer

06 – Directing and Controlling

Q 6.1. Explain the process of control

Q 6.2. What are the essential features of a sound control system? How can employee’s resistance towards control be reduced?

Q 6.3. Explained the importance and principle of direction.

Q 6.4. What are the reasons for resistance of control?

Q 6.5. Write short notes on : • Budgetary Control

Q 6.5. Write short notes on : • PERT and CPM

Q 6.5. Write short notes on : • Management Audit

Q 6.6. Define the term direction. What are the chief elements of directing?

07 – Individual Behavior

Q 7.1. What are the five personality dimensions of Big Five model? Briefly explain.

Q 7.2. Can you list some reasons to explain why do people see the same thing and interpret differently?

Q 7.3. What do you understand by emotional intelligence and why it is important?

Q 7.4. Write short notes on : (a) Hallo effect :

Q 7.4. Write short notes on : (b) Job satisfaction :

Q 7.4. Write short notes on : (c) Self-monitoring :

Q 7.4. Write short notes on : (d) Stereotyping :

Q 7.5. Differentiate between external locus of control and internal locus of control.

Q 7.6. Explain the various components of attitude.

Q 7.7. Differentiate between type A and Type B personality.

08 – Motivation

Q 8.1. Compare and contrast Abraham Maslow’s motivation theory based on hierarchy of needs and Aldefer’s ERG theory.

Q 8.2. What are the important variables that affect motivation at workplace?

Q 8.3. What do you understand by motivation? According to herzberg theory, what are the factors that affect motivation?

Q 8.4. Explain briefly vroom expectancy theory.

Q 8.5. What is the role of self-efficacy and good commitment in goal setting theory?

Q 8.6. How can manager satisfy the higher order needs of Maslow’s theory of hierarchy of needs?

Q 8.7. Discuss the need for achievement as proposed by McClelland.